How to Handle the Price Objection

I am a firm believer that "Price is only an issue in theagain, it is value that people are looking for. People will
absence of value."pay more for quality and service if you can show
Never drop you price! Anyone who will leave theirthem that you are better than your competitors. If you
current supplier for a better price will also leave youdon't believe me go down to your local BMW
for a better price. Create loyalty through value.dealership and talk to the Sales Manager or stop by
If you feel that your prices are too high because youthe local Lexus dealer for the "Lexus Experience."
have bought into 'The sky is falling" mentality of ourIn summary, drop your price and you drop your value
current economy, then lower your prices across theproposition. Value what you are promoting. Believe in
board but stick to that price once you have presentedyourself and your company and you will get the results
it to the client.that you are looking for.
By dropping your price is says to the client:o You don'tI had a sales rep in Alberta who was having a
believe in your producto You don't see the value thatchallenge getting over our rates. We were charging
you are bringingo You are desperate for a saleo Themarket related fees but she thought that we were too
client knows more than you do about yourexpensive. She always wanted to give deals, huge
competitorso You are overpriced if you can drop yourdiscounts of up to 50%.
price and still make moneyo You don't have control ofOne day I said to her, "You don't believe in your
the situation.company and the service you provide." Right away
On the other hand, if you offer a fair price to beginshe became defensive and argued. After a little back
with and stick to that price it says to the client:o Youand forth she finally admitted," I guess you're right, I
believe in the producto You see the value that you aredon't believe in what we are doing here." From there
bringingo You want the sale but don't need ito Youwe went back to the basics talking about what we do
know what your competitors are chargingo Your priceand why we do it and she soon regained her belief in
is competitive to begin witho You have control on thethe value that she was bringing to clients. From her
situationbelief and some hard work, she became the top rep in
Which selling environment are you creating forthe company and won several awards (along with
yourself? Remember, people don't want to be sold butsome big comish).
they do want to buy. You need to create anFollowing is a script that may help you when you get
atmosphere that allows your prospect to buy and youhit with the price objection:
can only do this by having control of the conversation."Mr. Prospect, when you're shopping for anything
What most people look for is value. Value does notweather it's a product, service, new pair of shoes...
necessarily mean the lowest price. If it was, everyonethere are three things that you need to look for: quality,
would drive a KIA. You need to find ways to showservice and price. Would you agree? It has been my
your value.experience that rarely do you get all three at the
Quality Service and Pricesame time. Now looking back at anything that you
The three things that you need to look for whenhave shopped for in the past few months, were you
shopping for anything are quality, service and price.able to get the very best quality, service and price at
Rarely do you ever get all three at the same time.the same time? (Nine times out of ten they will say no).
Think about anything that you have shopped for in theSo if you had to give up one of those three things,
last few months. Did you receive the very best inquality, service or price, which one would you give up?
quality, service and price? I'm guessing not. Sell to your(Again usually at this point they will say that they will
prospects like you would like to be sold to.give up price). Great. What I will do then is put some
Quality can be measured in several ways. It can be innumbers together to present to you next week. I will
your product or it can be the value of the guaranteesshow you how are superior in quality and service are
you offer. Everyone has different ideas of quality. Findgoing to make your life easier and I will do my very
out their buying motivators to determine what they arebest to get you the best price possible. Fair enough?"
to the client (see my article on The Five BuyingTry this script out and let me know how it goes.
Motivators).If you are open to a new way of making money
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service that determines where you rank here. If youthe power of the internet and make money while you
sell your service or product and just take the moneysleep through our automated home business system.
and run, you probably won't get high marks for service.We will teach you everything that you need to know
Find out how important the service aspect is to yourabout how to make money online. You just need to
client and deliver.bring the desire to achieve.
Price is only an issue in the absence of value whichTalk to you soon.