| Most experienced online business owners know that | | | | they may have been feeling. It also opens the door for |
| there are times when prospects suddenly go silent. | | | | the prospect to discuss their side of the story with you, |
| Even after the best engagement has occurred and | | | | their concerns, financial worries or life's pressures from |
| the prospect seems to be entertaining the concepts of | | | | their point of view. |
| the proposed solutions something suddenly makes | | | | Once you take the pressure off the outcome you |
| them stop and think twice and they don't want to | | | | stop losing confidence when the sale has a set back, |
| discuss is any further. Making money at home is not | | | | you stop blaming yourself and you stop being negative. |
| easy and there are some things that you have to | | | | This in turn decreases your stress levels and so you |
| learn. | | | | come across more relaxed. Being empathetic with the |
| This loss of contact can be quite frustrating because | | | | prospect means that we stay involved with them and |
| the relationship is set and then severed so quickly. You | | | | accept their 'no' response and this in itself allows us to |
| can try quick phone calls or follow up emails but if they | | | | move forward and start to work with other prospects. |
| don't respond here, what do you do? | | | | If we aren't overly focused on the sale then we |
| There really isn't any use beating yourself up about it. | | | | haven't got our own mind berating us for failing to |
| You have been honest and lay all your cards on the | | | | make the ever elusive sale. |
| table. You haven't done anything wrong and until they | | | | When the prospect walks away and you follow them |
| contact you there is little that you can do to rescue the | | | | with phone calls and emails it makes it look like you are |
| relationship. | | | | more concerned with your needs rather than theirs. |
| Or is there? Maybe this situation has occurred | | | | You are telling them that you are willing to chase them |
| because you are looking at the relationship from the | | | | down and do what it takes to get their sale and this |
| wrong angle. Maybe you have been so focused on | | | | just makes them run the other way. |
| the 'sale' that you have missed an important bit of | | | | The silent treatment is just the prospects way of telling |
| relevant information that your prospect has in their life. | | | | us that they don't feel comfortable and that are |
| Our focus on the eventual outcome can lead us to not | | | | protecting themselves so the more we can relax and |
| take notice of our prospects concerns and the | | | | just accept the place where the prospect is coming |
| slightest hint of this in the prospects mind and they turn | | | | from and learn about the truth in their lives the more |
| their back and leave us wondering what went wrong. | | | | they will stop running away from us and the more they |
| We then become pre-occupied with loosing the | | | | will be willing to talk to us about what is happening in |
| prospect and dissecting what has gone wrong and | | | | their lives. |
| again this gets in the way of our relationship with the | | | | A call to this prospect acknowledging that you were |
| prospect and the healing that needs to occur. | | | | the cause of the silent treatment and asking for |
| We need to make sure that the agenda is squarely | | | | constructive criticism only to help you not drop the ball |
| with the prospect and not with us. The whole | | | | in the future may re-open communication with this |
| relationship with our prospects needs to be based on | | | | prospect. |
| this. The prospect leads the agenda. The sale never | | | | Give up on the sale totally and just find out how the |
| should lead the agenda, nor the outcome and definitely | | | | prospect perceived you. Learn from the experience |
| not us. | | | | and you might just find that the trust is re-established |
| So can we fix this relationship? If we can make | | | | with your lost prospect. You will also find yourself being |
| contact; yes. We can acknowledge their decision to | | | | less negative with yourself and this in itself helps you |
| not go further. This removes the sales pressure that | | | | keep the millionaire mindset and move forward. |